Terms and Conditions

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1. Category A Countries – Blacklisted Territories

   NetEnt’s games are not available in the following countries:

   Afghanistan, Albania, Algeria, Angola, Australia, the Bahamas, Botswana, Cambodia, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, the Philippines, Sri Lanka, Singapore, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe, and the following three provinces of Canada: British Columbia, Manitoba, and Quebec.

2. Category B Countries – Regulated Territories (Licensed Access)

   NetEnt’s games are available in the following countries, subject to a license issued by the local regulatory authority and special permission from the provider:

   Belgium, Bulgaria, the Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia, Spain, Switzerland, the UK, and the USA.

3. Restrictions for Branded Games

   1. Jumanji, Emoji Planet, and NetEnt Rocks (Guns N’ Roses, Jimi Hendrix, Motörhead, Ozzy Osbourne) are not available in Category A and B countries, or in China.

   2. Narcos is not available in Category A and B countries, or in China, Indonesia, and South Korea.

   3. Universal Monsters Studios (Creature from the Black Lagoon, Dracula, The Invisible Man, The Phantom’s Curse) is only permitted in the following territories, provided they are not listed in Category A or B:

   Andorra, Armenia, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, San Marino, Serbia, Switzerland, Croatia, Macedonia, Austria, Belgium, Bulgaria, Cyprus, the Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, and the UK.

   The United States, its military bases, territories, and possessions are specifically excluded from the Territory.

   4. Conan is not available in Category A and B countries, or in China.

   5. Street Fighter II is not available in Category A and B countries, or in the following territories:

   Anguilla, Antigua and Barbuda, Argentina, Aruba, Barbados, the Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, the British Virgin Islands, Canada, the Cayman Islands, China, Chile, Clipperton Island, Colombia, Costa Rica, Cuba, Curaçao, Dominica, the Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Sint Eustatius, Sint Maarten, Suriname, the Turks and Caicos Islands, the USA, Uruguay, the US Virgin Islands, and Venezuela.

• All transactions made from a duplicate account will be considered null and void.
• All bets or deposits made from a duplicate account may be returned to you at the Company’s discretion.
• All refunds, winnings, or bonuses that you have received or collected using a duplicate account will be lost and may be reclaimed by the Company. In such cases, you will be required to return any funds withdrawn from a duplicate account to the Company.

• Money laundering and the financing of terrorism are growing threats to national and international economies worldwide, requiring all vulnerable sectors to implement measures for their prevention.
• The Company is committed to having procedures in place for the prevention of the misuse of its services provided to account holders for money laundering, terrorism financing, fraud, and other criminal purposes.
• The Company is a limited liability company, duly incorporated and registered in accordance with the laws of Curaçao. This policy is written based on the international standards set by the FATF and the national legislation on AML/CFT. Combined, these regulations provide a solid, internationally accepted standard for procedures designed to prevent misuse of the services provided by the Company.
• Proper identification of account holders, verification of the identity, monitoring of player activities, and reporting of suspicious activities are part of the measures the Company has in place to mitigate industry-related risks.
• The Company is committed to the highest national and international AML/CFT and FATF standards when providing its services and requires management and employees to adhere to these standards.

• Know Your Client (KYC);
• monitoring of player activities;
• risk management;
• reporting of unusual transactions;
• recordkeeping.

• Know Your Client (KYC) Procedure

  1. By agreeing to these Terms, you authorise the Company to conduct checks at its sole discretion, or as required by third parties (including regulatory agencies), in order to verify your identity and contact information (“Verification”).

  2. An individual cannot participate in a game for money unless they are an account holder. To be registered as a player, that individual must register personally and submit an application for registration. The following information must be provided:

  a) full name (first and last);
  b) date of birth, supported by valid identification confirming that the individual is over eighteen (18) years of age or the legal age of majority in their jurisdiction;
  c) identification documents, including:

  • a copy of a valid passport;
  • a copy of another government-issued ID;
  • proof of residential address;
  • full residential address;
  • valid email address;
  • username and password.

  The Company reserves the right to request additional documentation and perform additional checks in order to verify the information provided. An account may be suspended until satisfactory information is provided.

  3. The Company reserves the right to suspend your account if we are unable to confirm that you have reached the Eligible Age. If, while using the Website services associated with gambling, you were below the Eligible Age:

  • Your account will be closed.
  • All transactions made during this period of time will be annulled.
  • All your bets made during this period of time will be cancelled and refunded.
  • All your winnings accumulated during this period when you were under the Eligible Age will be forfeited. You will be required to refund the Company for all amounts withdrawn from your account, upon the Company’s request.
  • Any deposit made to your account will not be refunded due to the violation of the Company’s policy.

  4. In the event that the information provided by you is found to be false, incomplete, inaccurate, or misleading, or if the information specified during registration does not correspond to your passport data, these Terms and Conditions shall be considered violated. The Company may immediately close your account and cancel all funds in your balance, in addition to taking other actions at its sole discretion, including refusal to provide use of Website services.

• Monitoring of Account Holder Activities
  
  The Company has its own transaction monitoring department responsible for monitoring all player activities, including related deposits and bets. The Company continually invests in industry-leading software in order to mitigate industry-related risks such as money laundering, terrorism financing, fraud, and other criminal activities.
  
  1. Prevention of Multiple Accounts
  
  The monitoring system includes IP address controls that detect attempts to register multiple accounts. Whenever an account holder requests a withdrawal, the system checks for duplicate accounts and verifies whether a false proxy server has been used. If multiple accounts are found, all accounts will be closed, and the account holder will be denied the ability to open a new one.
  
  2. Unusual Activities
  
  If an account holder has unusual deposits and gets flagged by the system, the department manager will contact the account holder for an explanation of the abnormal activity. In case no satisfactory answer or information is provided, the manager will suspend the account until necessary papers and explanation are in place. If an account holder fails to provide satisfactory information within 30 days, the account will be closed. The manager will report the unusual or suspicious transaction to the relevant authorities.
  
  3. Withdrawal or Payout of Funds
  
  The Company will not deposit withdrawn funds to a source other than the one from which they originated unless sufficient information or documentation is provided to substantiate the request.
  
  Payouts of prizes or winnings will only be deposited into an account holder’s bank account. Transfers or payouts to a third-party account will not be processed unless sufficiently substantiated and at the Company’s discretion.
  
  The fact that the Company does not operate offline betting shops simplifies the monitoring of all deposits and the control of all user activities.
• Risk Management
  
  Based on industry-related risks, the Company maintains a non-discretionary approach. All account holders must comply with the requirements detailed in the KYC procedure and are subject to regular monitoring of their activities.
• Reporting of Unusual Transactions
  
  Any suspicious transactions or circumstances for which the transaction monitoring department has not received sufficient explanation may give rise to a report to the appropriate authority of Curaçao. The department will keep a list of all instances in which it did not consider it necessary to report to the relevant authority. The decision not to report will need to be sufficiently justified.

• Recordkeeping

  1. The Company maintains a record of all relevant documentation in a separate database for at least five years after ending a business relationship. The Company may perform a quick search for information about individual transactions, including amounts, currencies, and types of transactions, if necessary.

  2. In specific circumstances, if required by law and permitted by national authorities, the Company may provide copies of the records it maintains.

• The money you deposit into your account is of legal origin.
• You will not cancel prior transactions or deny payments in a way that may force third parties to issue refunds in order to avoid legal consequences.

• Your email must be verified. All the fields of your Profile must be completed with precise and comprehensive information, as well as at least one real and valid phone number.
• The funds must be withdrawn from the account using the same payment instrument (card, wallet, phone number, etc.) used for depositing.
• If the requested amount in cryptocurrency in cryptocurrency in cryptocurrency in cryptocurrency in cryptocurrency in cryptocurrency in cryptocurrency in cryptocurrency is equal to or exceeds 1 250 €, as well as in other cases that need validation, the Company shall perform an identification procedure, during which you shall send us a high-res copy or a digital photo of your ID document (a page with your photo) (passport, ID card, or other identity document). If you funded your account using a credit card, you also need to send us photocopies of its front and back. The first six and the last four digits of the card number must be clearly readable, while the remaining digits of the card number and the CVV/CVC code should not be visible (covered when making a photocopy or crossed out in a graphic editor; if your card number is embossed, note that the same numbers should be covered on both sides of the card).

• When creating a withdrawal request, remember that there should be no unwagered bonuses or active bonus games (free spins) on your balance.

  To withdraw funds, you must first complete or cancel all active bonuses and free spins, and wager your deposit in accordance with the rules below.

  How to wager a deposit:

  • Bonus bets do not count.
  • In sports betting, the bet amount is taken into account. Bets with the “Returned” and “Cancelled” statuses do not count. When using the “Cash Out” option, the difference between the bet amount and the cash-out amount counted towards the deposit wagering, provided that the cash-out amount does not exceed the bet amount.
  • A lost deposit is not subject to wagering. A deposit is considered lost when less than 5% of it remains on the balance at the time of making the next deposit.

  For Russia, Kazakhstan, Ukraine, and India:

  • The total bet amount to wager a deposit depends on the user’s status and ranges from 1X to 3X the deposit amount.
  • A sports bet with a 3X wagering requirement counts as two bets towards the wagering total.

  For India and Brazil:

  • Bets placed in Roulette and Crash Games count as 20% of the bet amount towards wagering requirements.

  For other countries:

  • The total bet amount to wager a deposit in casino games and when placing sports bets amounts to 1X the deposit amount.

  The Company has the right to cancel the withdrawal until the wagering requirements are met or to withhold a 10% commission from the amount to be withdrawn by debiting a user’s balance in order to recover payout processing fees.

  When making a payout with a fee, the amount to wager is reduced in proportion to the ratio calculated by dividing the withdrawal amount by the total amount of cash funds on the balance at the time the withdrawal request is submitted.

  When using a risk-free strategy aimed solely at wagering a deposit (for example, placing bets in Roulette on both red and black simultaneously, on punto and banco, or in Crash Games, etc.), the Company reserves the right, at its sole discretion, to:

  • Increase the wagering requirement to 3X the deposit amount (if previously set lower).
  • Exclude all bets placed in Roulette and Crash Games from the wagering calculation.

  If a risk-free strategy is detected during deposit wagering, the Company reserves the right to require the deposit to be wagered exclusively in Slots or to withhold a fee of up to 25% from the amount requested for withdrawal.

  Deposit Wagering in Crash Games

  Deposit wagering for bets placed in Crash Games will be calculated as follows:

  • Winning Bets

    If the winning odds are equal to or greater than 1,3X, the bet will count towards deposit wagering.
    If the winning odds are below 1,3X, the bet will not count towards deposit wagering.

  • Losing Bets

    Losing bets count in full towards deposit wagering.

    Example:

    The bet is 10 €, and the winnings are 10,5 € (the winning odds are 1,05X) – the bet does not count towards wagering.

    The bet is 10 €, and the winnings are 13 € (the winning odds are 1,3X) – the bet counts towards wagering.

    If the user places a 10 € bet and loses, the bet counts towards wagering.

• The maximum withdrawal depends on the payment method that you intend to use. If the requested withdrawal amount exceeds the limit of the chosen payment system, the amount will be paid out in parts. The maximum payout per month is 125 000 €, unless otherwise agreed upon with the Website administration. The Casino processes payments no later than 24 hours after receiving the withdrawal request, except as specified below.
• The Casino reserves the right to verify a player’s identity before crediting any payment and to withhold such payment during the verification period. If false personal data has been provided, the payment will not be credited and the player’s account may be blocked. The player will be notified of this by email.

1. You must submit the requested documents and information within ten (10) days from the date of the request. The Company typically reviews submitted materials within ten (10) days of receiving the complete documentation package. However, depending on the circumstances and complexity of the case, the verification process may take longer and require additional steps. As part of the KYC procedure, the Company reserves the right to conduct additional verification, including phone or video calls using the contact details provided in your profile. During this process, withdrawals will be suspended, and access to your account may be restricted. Failure to submit the requested documents within the ten (10) day period, or if the Company is unable to contact you within ten (10) days following a withdrawal request, may result in your account being blocked or permanently suspended due to incomplete KYC verification.

Additional Fees and Withdrawal Limits

Daily withdrawal limit for fiat currencies:

• STANDARD – 4 000 €;
• REGULAR – 4 000 €;
• CAPTAIN – 10 000 €;
• LEGEND – no limits.

Users are fully responsible for the consequences that may arise as a result of exceeding the limits established by the issuing bank.

For users with STANDARD, REGULAR, or CAPTAIN status, the monthly crypto withdrawal limit is 1 000 000 $. There are no crypto withdrawal limits for users with LEGEND status.

Users are allowed to withdraw funds to crypto wallets if they previously deposited money to play using crypto wallets, bet it, and won.

Our exchange rates are updated regularly, and it is the user’s responsibility to check the applicable rates on “Deposit” page before proceeding with transactions involving an exchange of currency. When depositing or withdrawing funds, for most currencies, an additional fee may be added to the exchange rates provided by Open Exchange Rates.

• A bonus is an award granted by the Casino that can be received as bonus funds, a percentage of a deposit, or free spins. There are deposit and no-deposit bonuses. Deposit bonuses are received for topping up your balance. When you receive a deposit bonus, the bonus and deposited amount is credited to the bonus balance.
• A bonus is considered as a “free bet”. It cannot be considered as a monetary equivalent. Recovery of its money equivalent, replacement, transfer, and retransfer of bonuses shall not be permitted.
• You can refuse all or any bonuses at any time in your profile. If you take advantage of a composite bonus (deposit bonus and free spins) and cancel the first part of this composite bonus (deposit bonus), the second part (unplayed free spins or winnings from free spins) will be automatically cancelled as well.
• Only one bonus can be active during one special event, unless otherwise specified by the Casino.
• Only one bonus may be activated in your account for any specific period of time. If there is more than one bonus in a single account, the bonuses shall be activated and wagered one at a time.
• Any granted bonus has a limit on the maximum bet allowed when wagering the bonus. If the rules of a specific bonus do not specify the maximum percentage or amount of the bonus bet allowed, then no more than 5 € of the placed bet shall be used to wager a bonus. For players from Finland, no more than 3 € of the placed bet shall be used to wager a bonus.
• The maximum winnings gained after wagering a no-deposit bonus is 10X the bonus amount, unless otherwise specified in the bonus terms. If the amount of winnings exceeds the limit, it will be deducted from the balance once wagering requirements are met.
  
  The maximum possible amount available for withdrawal after wagering a no-deposit bonus or winnings gained after a no-deposit bonus is 10X the bonus amount, unless otherwise specified in the bonus terms. Any amount which exceeds the said limits will be written off the balance.
• Winnings generated from free spins are credited to the game balance with a wagering requirement. You can learn about the wagering requirements in the bonus terms.
• A bonus may be claimed once per user, household, IP address, device, phone number, or payment account (QIWI, Skrill, PAYEER, credit card, etc.).
• Upon the cancellation or expiry of a bonus, the bonus funds shall be removed from your bonus account in full. Bonuses that are cancelled by the user or expire shall not be recovered.
• In order to withdraw funds received from wagering a bonus, your user account must be verified, and you have to make a minimum deposit.
• The Casino reserves the right to review the size and frequency of bonus offers on a case-by-case basis if it considers that a user gets a disproportionate number of bonuses compared to the ratio of bonuses received to deposits made.
• During one calendar month, only one no-deposit bonus promoted via our social media can be activated. The Casino reserves the right to modify the number of bonuses available to each individual user.
• The virtual currency balance used for purchases in the bonus store, shall be completely reset if the user has no gaming activity for 6 months.
• Any reference to items on the Website is purely for marketing purposes, to illustrate the potential value of the reward. No physical items are provided to players.

1. Bonus wagering is the amount of bets you need to place before a bonus, including the winnings credited to your bonus balance in addition to a bonus, can be transferred to your cash balance and become available for withdrawal.
2. Once the wagering requirement is fulfilled, the bonus funds will be available for withdrawal.

3. Bonus wagering requirements are stipulated in the terms of each specific bonus and refer to a multiplier (wager) that applies to the bonus itself or the bonus and the deposit made.

   The percentage of the bet that counts for the bonus wagering depends on the game category:

   • Bets in slot games are counted as 100%.
   • Bets in live casino games, card and table games are counted as 5%.
   • Bets in other games are counted as 0%.
   • Wagering bonus funds in roulette is prohibited.

   An active bonus becomes inactive and unavailable to wager in case of a zero balance and if there are no uncompleted bets.

   The portion of the bet that counts for the bonus wagering purposes may change without prior notice.

4. Bonus Cancellation

   • If the bonus is cancelled before its wagering requirement is fulfilled, both the bonus and any associated winnings exceeding the locked amount received will be forfeited.
   • If you submit a withdrawal request before fulfilling a wagering requirement, all bonuses (except for the Real Wager Bonus and fixed bonus) will be cancelled. This will result in the loss of any associated winnings exceeding the bonus amount.

1. Fixed Bonus

   • The amount of the received bonus is locked until the bonus is wagered. Bonuses of this type can only be wagered in cash.
   • Real money that you deposit is used for placing bets and wagering a fixed bonus. All winnings received from wagering a fixed bonus are credited to your cash balance.
   • A bonus can be wagered using any deposit as long as the bonus has not expired and no other bonuses have been activated by that deposit.
   • A fixed bonus shall not be voided if a withdrawal request is submitted before wagering the bonus.
   • The funds in your bonus balance related to the active bonus will be transferred to your cash balance after wagering the bonus.

2. Split-Balance Game

   There are two separate balances:

   • Cash balance.
   • Bonus balance.

   1. When the game starts, you’ll see which balance is currently being used.

   2. Switching between balances does not occur automatically. When the active balance drops below the average minimum bet threshold, you will see a notification suggesting you switch to another balance. The minimum bet values in providers’ games are as follows:

   • Pragmatic Play – 0,2 €.
   • 3oaks – 0,2 €.
   • Hacksaw – 0,1 €.
   • BGaming – 0,1 €.
   • Nolimit – 0,2 €.
   • Belatra – 0,2 €.
   • Thunderkick – 0,1 €.
   • Yggdrasil – 0,2 €.
   • Relax – 0,1 €.
   • NetEnt – 0,1 €.
   • Amusnet Interactive – 0,1 €.
   • PG Soft – 0,2 €.
   • Quickspin – 0,2 €.
   • Push Gaming – 0,1 €.
   • If bets are placed in games from any other provider, a default value of 0,1 € applies.

   3. If the bonus balance drops below the specified amount, the bonus is considered “lost”.

   4. If, after wagering a Free Spin Bonus, the winnings credited to the bonus balance are below the average minimum bet threshold specified above, the bonus will be immediately assigned “Lost” status. This is because the remaining funds are insufficient to place the minimum eligible bet in the relevant provider’s games.

   5. To complete the switch, simply refresh the page or restart the game.

   Bet Deduction Procedure

   • When you launch a game, the system first checks your cash balance.
   • If sufficient funds are available, bets will be deducted from your cash balance.
   • Your bonus balance is only used once your cash balance drops below the minimum threshold specified above.

   Wagering Process

   • If you have an active fixed bonus, all bets placed using the cash balance count toward its wagering requirements.
   • Bets placed using your cash balance do not count toward the wagering of non-fixed bonuses while sufficient funds are available in your account.
   • When playing with the bonus balance, the following information is displayed:
     • The percentage of each bet that counts toward wagering (if less than 100%).
     • The accounting factor for Crash Games (if applicable).

   Winnings

   • If you place bets using your cash balance, all winnings will be automatically credited back to your cash balance.
   • If you have a non-fixed bonus and place bets using your bonus balance, winnings from those bets will be credited to your bonus balance.
   • Once all wagering requirements are met, any further winnings from the bonus will be credited directly to your cash balance.

   Limits on Maximum Winnings

   Winnings from bonus funds may be capped by a Max Win rule.

3. Real Wager Bonus

   The Real Wager Bonus is credited directly to your cash balance and cannot be cancelled by the user.

   Wagering the Real Wager Bonus

   1. All bets placed using your cash balance count toward wagering the Real Wager Bonus. This includes both deposit funds and the Real Wager Bonus amount.
   2. Bets placed in all games count toward the Real Wager Bonus wagering requirements.

   Winnings from the Real Wager Bonus

   • All winnings earned while using the Real Wager Bonus are automatically credited to your cash balance.

   Cash Out

   • You may withdraw any funds from your cash balance, except for the Real Wager Bonus amount, until all wagering requirements are met.

   Important: The Real Wager Bonus remains locked and cannot be withdrawn until all wagering requirements are fully met.

   Early Cash Out of Winnings

   • If your cash balance exceeds the value of the Real Wager Bonus you received, you may withdraw the difference, even if the wagering requirements have not been met.

   Example:

   • You have received a Real Wager Bonus of 10 €.
   • After playing, your balance is now 15 €.
   • You can withdraw 5 € (15 € – 10 €), even though the wagering requirements are still incomplete.
   • The remaining 10 € (the bonus amount) will remain locked until all wagering requirements are fulfilled.

4. Bonus with the Unlock Wager Requirement

   Unlock Wager is an additional requirement that must be completed to unlock your bonus balance. It applies only to deposit bonuses and does not affect your deposited funds.

   The bonus remains locked until the Unlock Wager requirement is completed. Bonus funds are displayed in your balance but will not be available for play.

   Bonus funds locked by Unlock Wager become available once the requirement is met.

   Unlock Wager Requirement

   1. All real-money bets count toward the Unlock Wager requirement.

   2. You can complete the Unlock Wager requirement when you make any deposit, provided the bonus is still valid.

   3. The percentage of each bet that counts toward the Unlock Wager requirement depends on the game category:

   • Bets in the “Slots” and “Live Casino” categories count as 100%.
   • Bets in the “Table Games” category count as 20%.
   • Bets in the “Crash Games” category count as 100% (if you win with the odds of at least 1,3 or lose).

   4. To complete the Unlock Wager requirement, you must place bets totalling 5X the deposit amount.

   Cash Out

   • You can withdraw any funds from your cash balance. However, the bonus with the Unlock Wager requirement will be cancelled should you request a withdrawal before meeting the requirement.
5. Wager Win Bonus
   
   • A Wager Win is a bonus with a non-standard wagering requirement. The wagering is based not on the total amount of bets placed, but on the total winnings generated from the bonus balance.
   Example:
   A user receives a bonus of 50 € with a Wager Win 5X requirement. Once the total winnings from the bonus reach 250 € (50 € × 5), the bonus is considered fully wagered, and all funds won from the bonus become available for withdrawal.
   
   1. The user places a bet and wins 90 €. The bonus balance is now 140 € (50 € + 90 €):
   
   • 50 € is the bonus amount.
   • 90 € is the winnings from the bonus.
   The bonus is considered 36% wagered (90 € / 250 € × 100).
   
   2. The user places another bet and wins 60 €. The bonus balance is now 200 € (50 € + 90 € + 60 €):
   
   • 50 € is the bonus amount.
   • 90 € is the winnings from the first bet.
   • 60 € is the winnings from the second bet.
   The bonus is considered 60% wagered (150 € / 250 € × 100).
   
   3. The user places another bet and wins 100 €. The bonus balance is now 300 € (50 € + 90 € + 60 € + 100 €):
   
   • 50 € is the bonus amount.
   • 250 € is the total winnings from the bonus.
   The bonus is fully wagered. 300 € is available for withdrawal.
   
   • Bets are deducted and winnings are credited in the same way as when using split balances.

1. The withdrawal of wagered bonuses is only available to users with unique, verified accounts.
2. In case of the creation of duplicate accounts, or in case of any discrepancy between the data initially provided when completing the profile and the documents submitted for account verification, any bonuses that have been received by a user and all related winnings shall be void.
3. If a user has an active bonus and obtains free spins or other bonuses in any game, they have to wager them before switching to another game. If a user places bonus-money bets in any other game when there are unused free spins or other uncompleted bonus games, these actions shall be considered a deliberate violation of the Casino rules. If the Casino identifies such violations, it reserves the right to refuse any payouts and deem void all winnings obtained using the aforementioned strategies.
4. In case of a repeated use of no-deposit non-fixed bonuses on the Affiliate Brands without making a cash deposit in the interval between using bonuses, the Casino reserves the right to ask the user to make a deposit equal to the wagered bonus funds on their balance at the time the withdrawal request is submitted (not less than 10 €), and to wager the deposit three times. If the user refuses to make a deposit, all received no-deposit non-fixed bonuses and all related winnings shall be deemed void.
5. The intentional use of bonus funds to accumulate in-game progress in games with progression-based mechanics, for the purpose of benefiting from that progress after the bonus has ended, been wagered, cancelled, lost, or expired, is strictly prohibited. Progression mechanics include accumulation meters, progress bars, collectible items, levels, in-game accumulations, and other similar features. If such activity is identified, the Casino reserves the right to void any bonuses and winnings obtained through this strategy and to restrict the userʼs participation in future bonus campaigns.

1. Where there are sufficient grounds to believe that the user has engaged, is engaging, or intends to engage in actions aimed at abusing bonus offers and/or materially breaching the terms of their use, the Company reserves the right, at its sole discretion and without prior notice, to:
   • temporarily suspend (freeze) any active bonuses on the user’s account;
   • restrict, suspend, or discontinue the provision of new bonus offers to the user;
   • invalidate any bonuses obtained in violation of these Terms.
2. Sufficient grounds shall include:
   • identification of violations of bonus programme terms;
   • evidence of improper or dishonest use of bonuses;
   • receipt by the Company of information (including data from its internal systems, affiliated entities, and/or partners) indicating that the user has engaged in similar actions on other projects or platforms owned by the Company and/or its partners.
3. The aforementioned measures shall remain in effect for the period necessary to conduct an investigation and/or remedy the identified breaches. Upon completion of such investigation, the Company may maintain, modify, or revoke the measures taken.
4. In accordance with applicable law, the Company is under no obligation to disclose to the user the reasons and/or grounds for its decisions and shall not be liable for any losses, expenses, loss of profits, or other adverse consequences incurred by the user in connection with the freezing, restriction, suspension, or invalidation of bonuses, except where required by law.
5. All decisions of the Company made under general clauses 10.7 and 10.8 are final and not subject to review, unless otherwise provided by law and/or these Terms.

• Providing information to third parties.
• Using any system (including machines, computers, software, other automated systems such as bots, etc.) designed specifically to forecast game results, place bets, or perform any other activities that may affect game results.
• Committing fraudulent acts for personal benefit, including the use of stolen, duplicated, or otherwise illegally obtained credit or debit card information for depositing to your account.
• Participating in criminal activity, including money laundering and any other activities implying criminal liability.
• Attempting to, making, or directly or indirectly intending to collude with other players when gaming on the Website.
• Developing strategies to gain dishonest winnings; committing fraud against other online casinos or payment providers; initiating credit card chargebacks or refusing prior payments; and providing false personal information, particularly by players declared bankrupt at their place of residence.

• If you violate the terms described in Clause 11.1.
• If a bet is placed by a customer who may be privy to information regarding the potential outcome of an event.
• If a large number of bets are placed in a short period of time on one specific outcome.

• Your account is linked to a previously deleted account.
• Your account is linked to an existing blocked account. This entitles us to close your account irrespective of how it was linked to blocked accounts, as well as to block the credentials associated with those accounts. Except as specified in these Terms and Conditions, your account balance will be refunded to you within the specified period of time at your request, after the amounts owed to the Company have been cleared.
• You attempt to hack the system or participate in collusion.
• You have interfered with or otherwise manipulated the Website software.
• You use your account for purposes deemed unlawful under applicable legislation, e.g., attempting to access the Website from a country where gambling is prohibited.
• You post abusive or offensive content on the Website.

1. Do not guarantee that the Website and its software will always work error-free.
2. Do not guarantee uninterrupted access to the Website or games.
3. Shall not be liable for any losses, costs, expenses, or damages, whether direct or indirect, incidental or otherwise, arising in connection with your use of the Website or your gaming activity.

• You will use the Website services willingly, freely, conscientiously and at your own risk.
• You are the fully authorised owner of the funds in your account. The information that you provide to the Company at the time of registration and/or subsequently, including in relation to any transaction that requires the depositing of funds, is true, up-to-date, accurate, and corresponds to the name on the credit/debit card(s) or other payment methods used to deposit to or withdraw funds from your account.
• You understand and acknowledge that you may lose money while using the Website services and that you bear liability for this. You cannot make claims against the Company that are related to losses, disadvantages, or expenses that you incur.
• You understand the general methods, rules, and procedures for the provision of services and the playing of games on the Website and the Internet. You understand that you are responsible for ensuring that bets placed in games are accurate. You undertake not to engage in behaviour that could damage the reputation of the Company.
• You agree to fully exempt the Casino, its directors, employees, and service providers from all losses, costs, expenses, claims, and liabilities, which may arise from your use of the Website or gaming activity. The Company shall not be held responsible for any losses, financial or reputational, resulting from unlawful conduct, negligence, or damages, including but not limited to loss of data, income, or reputation, or for any indirect, incidental, special, or consequential damages. The Company shall not be held responsible for the contents of Internet resources that can be accessed via the Website.

• Your failure to comply with these Terms.
• Your violation of law or the rights of third parties.
• The use of your account by third parties irrespective of whether this use was authorised by you or not.
• Receiving winnings in a similar way.

• Send you a notification (using your contact details) of your violation and urge you to stop violating these Terms.
• Suspend your account, thus disabling you from placing bets or playing on the Website.
• Suspend your account with or without prior notice.
• Debit your account for any payouts, bonuses, or winnings credited to you as a result of a serious violation.

1. is processed lawfully, fairly, and transparently;
2. is collected for specified, explicit and legitimate purposes and is not processed further in a manner that is incompatible with those purposes (“Purpose Limitation”);
3. is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed (“Data Minimisation”);
4. is accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data which is inaccurate, taking into account the purposes for which it is processed, is erased or corrected without delay (“Accuracy”);
5. is stored in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed (“Storage Limitation”);
6. is processed in a manner that ensures appropriate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (“Integrity and Confidentiality”).

We use your personal data to verify your identity when registering on our Website and to ensure the accuracy of payments made by you to the Company and from the Company to you. We use your payment details (e.g., cardholder name, credit card number, and card expiration date) for the purpose of providing you with services on our Website.

We also use your personal data for the following main purposes:

• To provide you with our services.
• To maintain your account and records.
• To communicate with you regarding the provision of our services.
• To respond to your questions and comments.
• To monitor the usage patterns and performance levels of our Website and the quality of our services.
• To analyse interest in our services.
• To improve the quality of our services and our Website.
• To notify you of special offers and services that may be of interest to you.
• To personalise your experience on our Website.
• To process and transfer winnings (if applicable and subject to the applicable conditions).
• To collect information from you, including through surveys.
• To resolve disputes.
• To charge fees (where applicable).
• To identify and correct errors or problems on our Website.
• To prevent potentially prohibited or illegal activities.
• To ensure compliance with our Terms and Conditions published on this Website.

Rights and Obligations of the Parties

1. The User’s Rights:

   • To set a data processing restriction if one of the following conditions is met:

     1. The accuracy of personal data is being contested by you during a period that allows the Company to verify the accuracy of your personal data.
     2. Processing is illegal, and you oppose the erasure of personal data and instead require the restriction of its use.
     3. The Company no longer needs your personal data for processing purposes, but it is required by you for the establishment, exercise, or defence of legal claims.
     4. You objected to the processing of your personal data, pending verification of whether the Company’s legitimate grounds override yours.

   • To request and receive your personal data (that was provided by you to the Company) in a structured, commonly used, and machine-readable format (by making the corresponding request) and to transfer this data to another controller without any interference from the Company.
   • To be informed whether the Company stores information about you.
   • To request from the Company the specific purpose(s) of processing your personal data and information about the categories of personal data being processed by the Company.
   • To request access to your personal data which the Company stores.
   • To request information on the estimated period for which your personal data will be stored by the Company, or, if not possible, the criteria used to determine that period.
   • To submit a complaint to the competent data protection supervisory authority if you believe that the Company has violated applicable data protection legislation.

2. The User’s Obligations:

   • To provide accurate and complete personal data in accordance with the Terms and Conditions published on this Website.
   • To promptly provide the Company with your updated personal data if any of your personal data was changed.
   • To notify the Company promptly about the fact of an unauthorised receipt of your personal data by a third party if you become aware of such a fact.
   • To notify the Company of any objections to the purposes of data processing, or to request the termination of processing of your personal data, by sending a corresponding message.

   The user is fully aware that sending a notice of objection to any of the purposes of personal data processing and/or a request to terminate the processing of personal data by the Company shall constitute legal grounds for the termination of any relationship between the Parties under the Terms and Conditions published on this Website.

   You are solely responsible for the accuracy, completeness, and timeliness of the personal data you provide to the Company.

3. The Company’s Rights:

   • To terminate any and all contractual relationships (as stipulated by the Terms and Conditions posted on the Company’s Website) with you in the event that you do not provide consent to the Company for the processing of your personal data for the purposes specified in this section.
   • To amend data protection rules unilaterally without receiving any prior approval for such amendments from you.

4. The Company’s Obligations:

   • To report any correction or erasure of personal data, or restriction of the processing of the user’s personal data, to every third party to whom the user’s personal data has been disclosed by the Company for any processing purpose established by this policy. This obligation does not apply if such reporting proves impossible or involves disproportionate effort for the Company.
   • To inform you about the recipients of your personal data (third parties) if a relevant request has been received from you.
   • To provide you with your personal data (being stored by the Company) in a structured, commonly used, and machine-readable format if a relevant request has been filed by you.
   • To notify the supervisory authority about the user’s personal data breach no later than 72 hours after becoming aware of such a fact. If the notification to the supervisory authority is not made within 72 hours, it shall be accompanied by reasons for the delay.
   • To notify the user immediately about the fact of a breach of their personal data if such a breach is likely to result in a high risk to the rights and freedoms of the user.
   The period for storing your personal data by the Company extends throughout the duration of relationship between the Parties provided by the Terms and Conditions placed on the Company’s Website as well as for the next three years after the termination of the Parties’ relationships (for the purpose of resolving possible disputes).

• full name, residential address, phone number, and email address;
• identity verification materials (copies of ID/passport, proof of address, selfies, video-KYC recordings);
• payment method details and tokens attributable to the user;
• marketing preferences and communication history with operational teams;
• analytics and activity logs that are not required for security, integrity, or statutory compliance.

• Records retained for compliance are kept only for the periods required by applicable law and are automatically deleted or permanently anonymised upon expiry.
• All retained records are stored separately from operational systems, encrypted at rest, access-controlled on a need-to-know basis, and monitored for unauthorised access attempts.
• Records retained under Clauses 20.14–20.15 are kept only for the periods required by applicable laws, including but not limited to EU anti-money laundering directives (e.g., Directive (EU) 2015/849 as amended) and analogous national AML/CFT, accounting and tax retention laws. Access to these records is restricted and provided only upon legal compulsion pursuant to a valid and binding order from a competent authority with jurisdiction, following prior legal review.

Fairness & RNG Testing Methods

The Company supports a Fair Play Policy and does not influence the course or final result of the game.

You accept the outcomes of all games. You are aware of and agree that:

• The Company does not use software that enables it to interfere with game algorithms and in no way affects the probability of winning.
• The Website contains exclusively original game content from licensed providers who are certified in gaming software and possess their own random number generators which have been verified by independent laboratories to exclude any possible manipulation.
• In the event that there is inconsistency between the game outcomes on your computer and on our server, the results on our server shall be deemed final and incontestable. We shall use your contact information in the event that we need to contact you regarding a dispute.
• Your account balance is the amount currently stored on the Company’s server, even if it is different from the amount displayed on your screen. This principle shall be deemed final and incontestable. All amounts lost as a result of human or technical error are not subject to recovery.

• If the Company fails to ensure your compliance with legal requirements, or if the Company is unable to exercise its rights or legal remedies, this will in no way constitute a waiver of those rights or remedies, and will not exempt you from fulfilling your obligations.
• The Company’s refusal to fulfil the obligations specified in these Terms won’t have legal force unless it has been sent to you in writing as previously agreed.